How to Get Your Kotak Bank CRN Number Instantly | Easy Steps

CRN is the abbreviation for Customer Relationship Number it is a unique identifier assigned to each customer by Kotak Mahindra Bank. It is essential while accessing a wide range of banking services, such as internet banking, mobile banking, and customer support. Here’s everything you need to know about the CRN number, why it’s important, and how to find it.

How to Get CRN Number of Kotak Bank?

1. Check Your Welcome Kit: The CRN is mentioned in the welcome kit provided by the bank when you open a new account.
2. Use the Kotak 811 Mobile Banking App:
   • Open the app and log in with your registered mobile number.
   • Tap the menu (three horizontal lines) in the top-left corner.
   • Your CRN number will be displayed at the top of the menu or under your profile.
3. Check Your Debit Card: The CRN number is often printed on the front of your Kotak debit card.
4. Send an SMS:                                                                                                           
   • Send an SMS with the text CRN to 9971056767 from your registered mobile number.
   • You will receive your CRN in the reply.
5. Via Kotak Internet Banking:
   • Log in to Kotak’s internet banking portal.
   • To view your CRN number , go to the “Profile” section.
6. Call Kotak Customer Care: Dial 1860 266 2666 and provide your account or registered mobile number to retrieve your CRN after identity verification.

What is the CRN Number?

The CRN (Customer Relationship Number) is an exclusive number that links all your banking relationships and services with Kotak Mahindra Bank. Each customer has a unique CRN that is associated with their accounts, credit cards, loans, and other banking services. This number helps Kotak Bank recognize and manage your account efficiently.

Why Do You Need a CRN Number?

The CRN number is essential for:

1. Accessing Internet and Mobile Banking: When logging into Kotak’s online or mobile banking services, your CRN is often required.
2. Customer Care Identification: It helps customer care executives verify your identity quickly and securely when you contact them for support.
3. Linking Services: If you have multiple accounts with Kotak, the CRN links all your accounts under one umbrella, making it easier to manage them from one platform.
4. Securing Transactions:                                                                                                                                                                                                               The CRN plays a vital role in ensuring the security and privacy of your banking activities, especially during online transactions. Without the CRN, you might find it difficult to access your banking services or seek assistance for account-related issues.

Can the CRN Number Be Changed?

The answer is no, the CRN number cannot be changed. Once assigned by the bank, it remains constant and is tied to your identity and banking relationship with Kotak Mahindra Bank. Even if you open new accounts, take loans, or get new services from the bank, the CRN will remain the same across all your banking products. In case of a change in account status or relationship, your CRN will still stay intact.

Conclusion

Your CRN number is an essential part of your banking relationship with Kotak Mahindra Bank. It serves as your unique identification and provides seamless access to services like internet banking, customer support, and managing multiple accounts. While it cannot be changed, retrieving your CRN is straightforward through various methods, ensuring you can always access your Kotak Bank services easily.